Insurance Company Assistance
Automotive Glass Replacement
Paintless Dent Repair
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thur 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 10:00 am - 1:00 pm
* Holiday hours may differ.
We provide you with a computerized estimate without an appointment. We work with many insurance companies to make your repairs go as smoothly as possible. We schedule an appointment, at your convince,for the repair of your vehicle.
If you need assistance getting to Auto Craft we offer pick-up and delivery service, if you need a rental car we can assist you with that as well.
Towing from either a tow yard or from the accident scene also available.
No, Your the policy owner have the right to choose who repairs your vehicle , Many insurance companies will try to urge you to one of their preferred shops, but the choice is yours to make.
Yes. Auto Craft Collision Center will guarantee
Our repair for as long as you own your vehicle, We provide you with a written register warranty from the Automotive Customers Relations Bureau.
That depends on the amount of damage to your vehicle, can vary per job.
We collect payment in full at the time of pick up. If your going through your insurance company your deductible will be collected at the pick up time . Insurance companies differ , some will send the insurance check to you , some will send it to the body shop . If we are doing a restoration for you we do request a deposit up front the dollar amount varies on the size of the job .
If it is insurance we call that a supplement, most insurance companies will send a check directly to the body shop after all repairs are done and the vehicle is delivered.
Many insurance companies will have us look for recycled parts and many will have us look for after market or economy parts , After market or economy parts are new ,but made by someone other then your manufacturer. When we use a recycled part we make sure it is a guality part. In many cases the damage will be repaired instead of replaced.
First of all they do a great job at putting you at ease. The quote was almost spot on with no major surprises. I also liked that they were a preferred body shop for my insurance. After a week which was projected in intial qoute. I had my like new vehicle back and the body work was perfect.
Employees there are great! Felt welcomed! Got my vehicle back around the estimated time. Highly satisfied.
Matt was good to work with and had the job done ahead of schedule.
We appreciate the excellent job, working with our needs, keeping us updated, and getting our car to us in a timely manner. It is really difficult to get daily routines done with a rental car. Thank you!